Kindly send an email to and include a screenshot of the error so we can check the issue further. Please include the following information: 

  • Device used (e.g. desktop, laptop, mobile)
  • Operating system and version (e.g Windows 10, iOS, Mac, Linux, Android)
  • The last action you did before getting the error/bug (e.g. accessing the Beginner's Course, taking a quiz)